How to Choose a Good Professional Carpet Cleaner

When it comes to maintaining a clean and healthy home, one essential aspect is keeping your carpets fresh and spotless. However, over time, carpets can accumulate dirt, stains, and allergens that regular vacuuming alone may not be able to remove. That’s when a professional carpet cleaner comes to the rescue. But how do you choose the right one? In this comprehensive guide, we will walk you through the essential factors to consider when selecting a good carpet cleaner.

Reputation and Experience

When it comes to inviting someone into your home to clean your carpets, trust is paramount. Start your search by considering the reputation and experience of the carpet cleaning company. Look for online reviews, testimonials, and ratings to gain insight into their track record. A Personal Touch Carpet Cleaning has many positive reviews, customer feedback and a solid reputation so you can expect the highest quality service.

Certification and Training

A reliable carpet cleaning company should have trained technicians who are certified by recognized industry organizations. Look for certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or the Carpet and Rug Institute (CRI). A Personal Touch Carpet Cleaning technicians are IICRC trained, which ensures that our technicians are knowledgeable about the latest cleaning techniques and are equipped to handle various carpet types and situations.

Services Offered

Consider the range of services offered by the carpet cleaning company. While many companies specialize in steam cleaning or hot water extraction, others may provide additional services such as dry cleaning or carpet “shampooing”. A Personal Touch is not only your local professional carpet cleaner, we also provide carpet repair and carpet restretching services, so it’s important to consider if you also need these services.

Cleaning Equipment and Products

The quality of cleaning equipment and products used can greatly impact the effectiveness of the cleaning process. A reputable carpet cleaner will invest in professional-grade equipment and use safe and effective cleaning solutions. We use a powerful truck-mounted steam cleaning system to remove tough stains and odors and give your carpets a deep soil carpet cleaning.

Pricing and Estimates

Obtain detailed pricing information and ask for estimates from multiple carpet cleaning companies. Beware of exceptionally low prices, as they may indicate subpar service or hidden charges. A reliable company will provide a clear breakdown of costs and explain any additional fees for extra services or specific carpet conditions. We are happy to provide you with a no-obligation quote for your carpet cleaning services.

Insurance and Guarantees

Accidents can happen, even with the most experienced professionals. Ensure that the carpet cleaning company you choose has adequate insurance coverage (we do!). This protects you from liability in case of any damage to your property during the cleaning process. Additionally, inquire about any guarantees or warranties they offer. A reputable company will stand behind their work and be willing to address any issues that may arise, so we proudly offer a 100% money-back guarantee.

Availability and Scheduling

Consider the availability and scheduling options provided by the carpet cleaning company. Determine whether they can accommodate your preferred date and time for the cleaning appointment. Flexibility and promptness in scheduling demonstrate a commitment to customer satisfaction.


If environmental sustainability is important to you, look for a carpet cleaning company that uses eco-friendly practices. Ask about their cleaning solutions and whether they are biodegradable or non-toxic. Choosing a company that prioritizes eco-consciousness can help reduce your carbon footprint and contribute to a healthier environment. Since A Personal Touch uses the steam-method for cleaning your carpets, you don’t need to worry about harsh chemicals and it’s better for the environment. 

Customer Service

Pay attention to the level of customer service provided by the carpet cleaning company. Are they responsive to your inquiries? Do they provide clear and thorough explanations? Excellent customer service indicates a commitment to ensuring your satisfaction throughout the entire cleaning process.

Choosing a good carpet cleaner is essential for maintaining the cleanliness and longevity of your carpets. Consider A Personal Touch Carpet Cleaning for your carpet cleaning needs. Call today or request a quote online.

Remember at A Personal Touch, we dont cut corners, we clean them!


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