Phil Dreessen founded A Personal Touch Carpet Cleaners 30 years ago, one of the original carpet cleaning services in the Denver metro area. He’s cleaned the carpets, upholstery, tile and ducts of thousands of homes and businesses since then—building a solid business on the referrals of satisfied customers throughout the Front Range of Colorado.
Dreessen’s ethics in business is demonstrated by his 100% money-back guarantee. His insistence upon responsive customer service is evidenced by the number of repeat clients the business serves annually. Moreover, he leads by example: all of A Personal Touch Carpet Cleaners’ team members display the same courteous and respectful behavior.
A Personal Touch got its name from customers who would complement Dreessen’s work saying, “I like your personal touch” when he cleaned their carpets. When the time was right to found his own independent business, Dreessen insisted that his company name reflect what set his services apart from the rest – A Personal Touch.
Inherent in Dreessen’s approach to business is the service mentality he was raised in. Dreessen’s parents were missionaries to Africa. Phil was only an infant when the family moved to Africa where they spent four years in the Sahara desert followed by four years in the rainforest converting the indigenous people to Christianity.
Dreessen’s memories of the experience are as fresh as if they happened yesterday. On one weekend, Dreessen and his father accompanied a student to visit his tribe of headhunters. The tribe had never laid eyes on a white man before and Dreessen was immediately surrounded by native children who pinched him to see if he was real or a ghost.
All these many years later, new customers of A Personal Touch can find they are pinching themselves after a cleaning appointment wondering where the hassle they’ve experienced with other cleaning companies has gone. Instead, A Personal Touch is responsive to calls and arrives on time for appointments. Their service includes moving furnishings to clean carpets thoroughly plus product and instruction on how to maintain your carpets in between professional cleanings.
Repeat customers are testimony to A Personal Touch’s fine service. Dreessen has a lot of customers like the owner of Chewy the Dog, who regularly call on Dreessen’s carpet repair skills to correct this little terrier’s penchant for eating carpet, especially in the center of the room. Dreessen gets annual Christmas greeting cards from Chewy. And Chewy’s owner knows that what havoc her pet creates, A Personal Touch is just a call away.
Today, Ben Dreessen has joined his father’s business, keeping alive the tradition of service first and foremost. One of the Dreessen’s favorite sayings is: We don’t cut corners; we clean them.
When you call on A Personal Touch Carpet Cleaners, you will be greeted by courteous and responsive schedulers (if not Dreessen himself) who will set an appointment for your cleaning services. We’re available to handle your emergencies, night and day, weekends too.
Rest assured, we are prompt and arrive with the tools and technology to manage all of your cleaning needs. Our marked company vans and logoed uniforms identify us as representatives of A Personal Touch Carpet Cleaning.
We believe in fair rates for good service. We want to be the first call you make when you need our services this year and well into the future.